Document Managed by Network Operations

Problems with the operations of the Rutgers University Network (RUNet) should be reported to the Telecommunications Division Network Operations Center. The NOC can be reached during normal business hours at 1 (732) 445-7541.

Network problems and requests can be submitted via email to noc@rutgers.edu . Please be sure to include as much information as possible regarding the exact problem, as well as your contact information.

All reported problems are tracked by our trouble ticketing system. A ticket number will be issued when your problem is entered into the system. Provided you supply a valid email address, you will get automatic notification as the status of your problem changes. You can contact the Network Operations Center at any time regarding updates.